FastCustomer: Fast customer service app for iPhone and iPad


4.5 ( 8665 ratings )
Productivity Lifestyle
Developer: FastCustomer, Inc.
Free
Current version: 3.0.2, last update: 7 years ago
First release : 24 Feb 2011
App size: 3.1 Mb

**"Top 10 Smart-phone App of 2011" - TIME Magazine**

Hate waiting on hold for customer service? Then dont!

With a single tap, we navigate the phone tree to whichever department you need -- like tech support or billing -- then ring your phone once weve got an agent on the line.

Featured on NBC, CBS, ABCNews, NYT, WIRED Magazine, The Washington Post and many more. See all at http://www.fastcustomer.com/press


3,000+ COMPANIES IN THE U.S. & CANADA

* TelCos like AT&T, Verizon, Comcast, and DirecTV…
* Banks like Chase, Bank of America, and Wells Fargo…
* Airlines like United, US Air, Southwest, and Virgin…
* Credit cards like VISA, AMEX, and Mastercard…
* Retailers like Apple, Amazon, Best Buy, and Zappos...

And many, many more...


WE LOVE TO MAKE OUR USERS SMILE

"Absolutely by far the best app! A company was NOT listed and I suggested it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!" -- by KKDollface on Feb. 18, 2012

"Ive only used it 3 or 4 times, but I love it! My husband got it and its been a Godsend to him. He is very hard of hearing and sometimes he misses what number he is supposed to press for his particular problem when he has to choose from 8 or 9 different options. He often ends up choosing the wrong one and ends up back at the beginning with all the numbers being listed to him again. He would often hang up in frustration or wait for me to do it for him. So this app is more than just a time saver. Thank you so much!" -- by Janet H. on Jan. 25, 2012

"GENIUS! This app saves time and relieves headaches. This is what customer care should be … companies wait on you, not the other way around." -- by Bryan B. on Nov. 10, 2011


HOW IT WORKS

1. Choose the company you want to contact, tap "Have Someone Call Me" (you can even choose a department such as "Billing").
2. Thats it! Go back to your life; the next available agent will ring your phone.


IF IT DOESNT WORK PERFECTLY, WE WANT TO KNOW!

* Email [email protected] if your experience isnt perfect.
* We work our tails off for all our users.


CONTACTING US

* Twitter: @fastcustomer
* Facebook: /fastcustomer
* Website: fastcustomer.com
* Email: [email protected]